Privacy Policy

At PawCare, your privacy matters to us just as much as your pet's wellbeing. This Privacy Policy explains what personal information we collect when you shop with us, how we use it, and how we keep it safe. By using pawcareplus.shop, you agree to the practices described here.

Information We Collect

When you place an order or get in touch with us, we may collect:

- Your name, delivery address, and phone number

- Email address (when provided)

- Payment details

- Details about your order and your pet

We only collect what we actually need to serve you well.

How We Use Your Information

We use the information you share with us to:

- Process and fulfill your orders

- Arrange delivery to your address

- Respond to your questions and complaints

- Send you updates about your order

- Improve our products and your overall shopping experience

We do not use your information for anything beyond what is listed above without letting you know first.

We Do Not Sell Your Data

PawCare does not sell, rent, or trade your personal information to any third party for their own marketing or commercial use. Your details stay with us.

Third-Party Partners

To deliver your orders, we work with trusted logistics and delivery partners. They may have access to your name, phone number, and delivery address — but only to complete your delivery. Nothing more.

Cookies

Our website may use cookies to help improve your browsing experience and understand how visitors use our site. You can turn cookies off in your browser settings at any time, though some parts of the website may not work as smoothly if you do.

Marketing Emails

If we send you promotional emails and you no longer wish to receive them, simply reply and let us know or follow the unsubscribe link in the email. You will still receive order-related messages (like delivery updates) even after unsubscribing from marketing.

Your Rights

You have the right to:

- Ask what personal information we hold about you

- Request corrections to any inaccurate details

- Ask us to delete your data, subject to any legal obligations

To make any of these requests, email us at pawcarehub5@gmail.com.

Data Security

We take reasonable measures to protect your information from unauthorised access or misuse. While no online system is completely risk-free, we are committed to keeping your data as secure as possible.

Children's Privacy

Our website is not directed at children. We do not knowingly collect personal information from anyone under the age of 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We recommend checking back occasionally to stay informed.